Our comprehensive Support+ Server Managed Services keep your servers running, available, and secure. Each program provides varying levels of coverage based on user-desired results and budget without compromising quality. Please find a comparison of our services below.
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| Domestic Support |
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| Unlimited Remote Control Support |
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| Unlimited Help Desk Support |
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| Access to Knowledge Base |
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| NBD Onsite Response |
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| Emergency 4 Hour Onsite Response |
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| After hours support |
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| Weekly Integrated Management Reporting |
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| Monthly Integrated Management Reporting |
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| Quarterly Management Meetings |
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| Monthly Management Meetings |
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| Asset & Licensing Inventory Management |
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| Server Optimization & Maintenance |
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| System Resource Monitoring |
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| Weekly System Audits |
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| Daily System Audits |
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| Firmware Management |
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| System Event Log Monitoring |
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| DNS Server Log Monitoring (on DNS Servers) |
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| Directory Service Log Monitoring (on AD Servers) |
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| Security Patch Management |
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| Virus Detection and Protection |
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| Spyware Detection and Protection |
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| Security Log Monitoring |
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| Microsoft Active Directory Monitoring & Management |
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| Microsoft Exchange Monitoring & Management |
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| Microsoft SQL Monitoring & Management |
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| Backup Software Monitoring & Management |
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| Application Blocking |
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| Application Patch Management |
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| Application Log Monitoring |
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| Software Distribution |
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| Application Addition and Change Notification |
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©
Copyright 2010 Digerati Group, LLC.
