Our comprehensive Support+ Network Managed Services keeps your network running, available, and secure. Each program provides varying levels of coverage based on user-desired results and budget without compromising quality. Please find a comparison of our services below.
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Managed Services Overview
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| Domestic Support |
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| Unlimited Remote Support |
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| Unlimited Help Desk Support |
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| Access to Knowledge Base |
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| NBD Onsite Response |
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| Emergency 4 Hour Onsite Response |
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| After hours support |
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| Weekly Integrated Management Reporting |
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| Monthly Integrated Management Reporting |
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| Quarterly Management Meetings |
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| Monthly Management Meetings |
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| Asset & Licensing Inventory Management |
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| Network Optimization & Maintenance |
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| Firewall Monitoring & Management |
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| Switch Monitoring & Management |
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| Router Monitoring & Management |
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| Firmware Management |
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| SNMP Monitoring |
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| Port Check Monitoring |
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| Web Site Monitoring |
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| User VPN Monitoring & Management |
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| Site to Site VPN Monitoring & Management |
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| Firewall Audits |
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©
Copyright 2011 Digerati Group, LLC.
