Our comprehensive Support+ Desktop Managed Services are designed to keep your systems performing optimally and personnel productive. Each program provides varying levels of coverage based on user-desired results and budget without compromising quality. Please find a comparison of our services below.
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| Domestic Support |
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| Unlimited Remote Control Support |
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| Unlimited Help Desk Support |
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| Access to Knowledge Base |
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| NBD Onsite Response |
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| 4 Hour Onsite Response |
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| After hours support |
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| Weekly Integrated Management Reporting |
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| Monthly Integrated Management Reporting |
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| Quarterly Management Meetings |
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| Monthly Management Meetings |
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| Asset Inventory Management |
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| Desktop Optimization & Maintenance |
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| System Resource Monitoring |
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| Weekly System Audits |
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| Daily System Audits |
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| Security Patch Management |
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| Virus Detection and Protection |
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| Spyware Detection and Protection |
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| Security Log Monitoring |
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| Application Blocking |
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| Application Patch Management |
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| Application Log Monitoring |
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| Software Distribution |
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| Application Addition and Change Notification |
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©
Copyright 2010 Digerati Group, LLC.
